Support and Help Channels

  • 1 hour ticket response time
  • A one hour Inquiry Solution Warranty

  • Our tech help crew is on–line 24x7 to take care of all your service questions. Every single ticket you send out to us shall be replied to within maximum 1 hour. If your case demands aid from one of our administrators, we will forward the ticket to the technician in charge and will notify you that the issue will soon be resolved.

  • Top quality support service
  • Top–class Client Assistance Service

  • Our customer support team will be on duty for you day–and–night to to handle all support inquiry tickets that you submit. We offer customer assistance for all the software packages that are pre–installed on your machine. These include our in–house created Control Panel, the preferred Operating System and also the server admin panel (based on the VPS type).

  • Intuitive help center
  • An Intuitive Help Section

  • In the Control Panel that comes 100% free along with your virtual server, you can find an informational Help zone, containing everything you need to learn about administering your websites and apps. We have included a wide selection of how–to articles and video training that demonstrate the primary website maintenance duties in an easy to comprehend fashion.